Privacy Policy

Who we are & how to contact us

Panielix LLC (Wyoming, USA). Email: panielixllc@gmail.com.

What we collect

• Crisp Live Chat — If you start a chat, we may request your full name and email to schedule a meeting or follow up. Crisp’s live monitoring may surface technical/usage data like IP address, rough location, browser/OS, and time online.
• Contact Form — Full name, email, domain (optional), and your message.
• Analytics & Ads — We use GA4 (aggregated stats), Meta (Facebook) Pixel (measurement/retargeting), and GTM (to deploy tags). GTM itself doesn’t collect personal data; it loads tags that might.

How we use information

• Respond to inquiries and provide support.
• Schedule discovery calls or meetings when requested.
• Measure site performance and improve content.
• Run and measure advertising (including retargeting where enabled).
• Protect against spam and abuse.

Legal bases (where applicable)

• Consent (e.g., analytics/ads cookies via the Consent Banner).
• Legitimate interests (basic analytics, site operation, security).
• Contract (communication about requested services).
• Legal obligations (eg, compliance/security requests).

Sharing

We share data with service providers strictly to run our site/services: Crisp (chat/support), Google (GA4, GTM), and Meta (advertising). These providers process data under their own terms and privacy notices.

Retention

• Contact form: up to 24 months after last interaction, unless required longer.
• Chat transcripts: as long as needed to support you (Crisp may retain certain logs per its policies).
• Analytics: GA4 retention per our settings (commonly 14 months) in aggregated form.

Cookies & tracking

We use cookies and similar technologies for essential site features, analytics, and advertising (retargeting). Manage preferences via your browser, our Consent Banner, and platform settings. If you’re in California, you can also use our Do Not Sell or Share link to opt out of “sharing” for cross-context behavioral advertising.

Your rights

Depending on your region, you may have rights to access, correct, delete, object, or restrict processing, and to withdraw consent. California residents may also opt out of “sharing” for cross-context behavioral advertising. To exercise rights, email panielixllc@gmail.com.

International transfers

We may process/store data in the U.S. and other countries. Where required, we use appropriate safeguards (e.g., DPAs or standard contractual clauses).

Security

We use reasonable administrative, technical, and physical measures to protect information. No method is 100% secure; please use caution online.

Children

Our services are not directed to children under 13.

Updates

We may update this Policy. We’ll update the date above and, if changes are material, we’ll provide additional notice.